I understand that you might want to wear your unique piece throughout the day with great intentions♡ Nevertheless, it's important to be aware that certain crystals and gemstones are not suitable for exposure to water. To maintain the original radiance of your one-of-a-kind jewelry, I offer the following recommendations:

Please handle your piece with care and avoid wearing it while sleeping, as doing so can potentially compromise the integrity of the wirework.

Steer clear of moisture exposure, such as showering, coming into contact with perfume, saltwater, chemicals, using jewelry cleaning solutions, or encountering abrasive substances.

Please hold onto the included polishing cloth, as it will prove to be quite useful! While my silver and gold chains do not tarnish it will come in handy for other copper material creations.

If you find it necessary:

Showering while wearing copper, brass, or sterling silver jewelry can lead to rapid darkening and dulling (though some appreciate the acquired patina). While I generally advise against showering with any jewelry, these metals can withstand it as long as you frequently polish them using the provided cloth and your crystal is water-safe.

My gold and silver chains are resistant to tarnishing and will maintain their luster over time

Stainless steel is safe for water exposure, as are gold-filled pieces. These metals will not darken but can be polished regularly with the provided cloth for extra shine.

I discourage sleeping with handmade jewelry, as it may lead to the loosening of the wire wrapping.

Refunds/Returns & Exchanges

• Given the unique and handmade nature of my products, I regret that I cannot provide refunds or exchanges. All sales are considered final, except in cases where an incorrect item was sent due to my mistake or if the item arrives damaged from my end. Please don't hesitate to reach out if you encounter any issues with your order.

• Regarding items that may not fit as expected, I do not accept returns since I release limited clothing pieces at a time, and it would not be sanitary or fair to resell items that have been worn. I encourage you to carefully read the item descriptions, including the sizing information. I will certainly introduce more inclusive sizing when my team creates them for my clothing line.

• Please be aware that minor imperfections may occur in Thee Mystique Shop garments, as they are handmade and one-of-a-kind. Not considered flaws are loose threads, fabric transparency, slight variations from the reference picture, faded colors, different patterns or color placements, garments not fitting as expected, small holes (less than a dime), uncomfortable fabrics, etc. Rest assured that I only sell items I would personally wear.

• While the product photos provide a good representation of what you will receive, the one-of-a-kind and handmade nature of each clothing item means that patterns, color vibrancy, color placement, patchwork placement, tie-dye, and other details may vary. Every tie-dye, patchwork, and printed piece is unique in its own way.

• All garments undergo a thorough inspection for flaws. If you encounter an issue with your item that isn't covered above, please reach out within 24 hours of receiving your package using the contact form in the menu to your left. Be sure to read all descriptions and policies before making a purchase, as all sales are considered final.

• I do not accept returns or refunds for items that have been damaged by the buyer. Please handle all handmade items with care. I meticulously inspect each item to ensure it is sent to you in the best condition. Every piece of clothing in my shop is handmade with love, so treat them as such 🤍

Conditions for Returns or Cancellations:

• To request a refund, photos of the item in question are required, with no exceptions.

• Refunds/exchanges are only allowed in the case of damage from my end or if the wrong item was sent. Accidents can happen, so if you encounter any issues with something I've created for you, please reach out to me personally to resolve the issue.

• A cancellation must be requested before the shipping label is generated.

Shipping Information:

• Shipping costs will be calculated during checkout.

• Please note that Thee Mystique Shop is not responsible for packages once they have been shipped. If you encounter any issues or believe your mail is lost in transit, please contact your local post office.

• Ensure that your address is correct when making a purchase. I am not responsible for packages returned to me due to an insufficient address or if your package is delivered to an old address. If a package is returned to me, you will be asked to cover the shipping fee to resend it to the correct address. You have a 24-hour grace period after ordering to provide me with the correct information before the shipping label is printed. Please allow 2-10 business days for your order to be shipped After shipping, please allow an additional 2-7 business days for your package to arrive within the US.

Damaged/Lost/Stolen Packages:

• If 1-2 weeks have passed since your package was shipped, please file a lost package claim with USPS and attempt to locate your item. If your package was marked as delivered but is not at your address, wait for 2 days and check with friends, family, and neighbors. If you are still unable to locate your package and suspect it is lost or stolen during shipment, contact your local post office and file a claim, as I am unable to do this for you to receive compensation. You must contact your post office within 15 business days after the estimated delivery date to file a claim. Monitor the tracking frequently, make sure someone is available to receive the package to reduce the risk of theft.

Missing mail form:

https://www.usps.com/help/missing-mail.htm

I typically dispatch orders within a span of 4 to 10 business days. I'm dedicated to diligently crafting your special item, imbuing it with positive energy, and ensuring a secure and prompt delivery of your precious gift ♡

• Each order comes with complimentary tracking.

Each change, no matter how small, holds significance, and positive transformations can have humble beginnings ♡ Here are some practical steps you can take to lead a more sustainable life today:

• Reduce or limit the use of disposable items and plastics - Opt for reusable water bottles and tote bags, my friend.

• Remember to turn off the lights when you leave a room.

• Replace single-use items in your home with sustainable alternatives.

• Consider using metal, glass, or bamboo straws.

• Be mindful of conserving water.

• Explore options like carpooling, walking, or biking for your transportation needs.

• Donate items you no longer need.

• Whenever possible, support small businesses! By reducing your reliance on fast fashion brands, you can contribute to fair wages, support dreams, and reduce your environmental footprint.

Take the first step today and remember to recycle your packaging ☮︎

Our future generations will be grateful for your efforts ๑

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I take great care to purify each item before sending it to you, maintaining a serene and affectionate environment and mindset throughout the crafting process to ensure that you'll experience the abundance of positive energies upon receiving your cherished item. In addition to my efforts, there are various methods you can use to cleanse your new piece, such as through the use of smoke, water, the moon, and other suitable means.

Furthermore, the process of charging your item is a powerful way to infuse it with energy and intention. You can achieve this through exposure to the moon or sun, utilizing the influence of selenite, connecting it with a river or ocean, or simply imbuing it with your personal energy by holding it in your hands. These practices further enhance the resonance and vibrational energy of your treasured item, making it a truly unique and special addition to your life.